Replacement Laptop While Yours Is Being Repaired

Your computer stops working — your work doesn’t. When your laptop goes in for repair, the emails, invoices and deadlines don’t wait for it to come back. That’s why we put repairs and rentals under one roof: BG Computers repairs your computer, and in the meantime you pick up a replacement laptop from us — cleaned, tested and set up.

How it works in practice

Three steps:

• Your computer goes in for repair. A courier picks it up, or you bring it to one of our three stores in Belgrade.
• You take a replacement laptop. Pick a model from our range, by the day, week or month — for as long as the repair takes. Every laptop is cleaned, tested and set up before handover, with a working-condition guarantee.
• Repair done — replacement goes back. You collect your repaired computer, return ours, and your deposit is refunded in full.

We’ve described the whole rental process, step by step, in our guide How laptop rental works.

Rent by the day, no long commitments

Sometimes a repair takes two days, sometimes longer — it depends on the fault and the parts. That’s why you rent a replacement laptop for exactly as long as you need it. The daily rate drops the longer the period, and you’ll see the exact amount on each laptop’s page once you enter the number of days. If the repair runs longer than expected, we’ll extend the rental — just get in touch and we’ll arrange it.

What you sign and what you need

You sign a rental agreement and leave a refundable deposit, which you get back when you return the equipment in working order. Individuals need a personal document (ID card or passport). Companies need their company details (tax/registration number) — they get a rental agreement and an invoice, with payment by bank transfer. Details on pickup and return are on the Delivery and return page.

Which laptop to choose as a replacement

We have around 60 laptops available, so pick a replacement based on what you normally do:

• Business laptops — Dell Latitude and HP EliteBook class, for office work, email and meetings
• Workstations — when you need a more powerful machine for demanding software
• All laptops — the full range in one overview

If you’re not sure what would suit you, tell us what the computer is for — we’ll suggest a model. Some models from our range are also available for purchase, on request.

How to reserve a replacement laptop

Send an enquiry through the form on the page of the laptop you like, or call us: +381 63 8615 186 (phone, Viber, WhatsApp). Pick up in person at one of our stores, or courier delivery anywhere in Serbia. Read more on the whole topic in our guide Replacement laptop while yours is being repaired, and for any questions there’s also the contact page.